With e-BusinessChat, your Website visitors simply click on a link/graphic in your Website and have a Live Chat session with your company agent.

• Simply place the e-BusinessChat hyperlink/graphic in your Website. No software to download or install.

• Logon when you want to listen for Chat from your Website. You can logon from anywhere, at home, office, and respond to Chat messages.

• You are alerted by an audio ring when someone at your Website wants to chat. You don't need to be at your computer continually.

Chat Features

• Live Person-to-Person chat with your Web site viewers.

• Logon and Chat from any computer, at home, office, or while traveling.

• Multiple Chat session by a single agent.

• Determine Chat Client Information: Client Name, Country where chat originated, IP Address, Web Pages Visited, Chat Subject, Email Address, etc.

• Audio alert. Your computer rings when a chat call arrives. Choose from a number of audio files to play. Turn on/off audio alert.

• Chat Logging: Keep a record of chat conversations.

• Easy setup, in only a few minutes. No hardware or software to install. Simply put the e-BusinessChat link in your Web page and start receiving chat calls immediately.

• Agent Authentication and authorization before sessions begin.

• Route Chat to a specific department. Configure your chat departments/subject categories online.

• Customize your Chat Window, so that chat clients see your company advertisements.

• Integration with e-BusinessPhone: Give chat caller the option to reach you on your mobile or company phone when you are unavailable for chat.

Service Cost